Had the boss in here griping that an ODBC driver (XML import for pivot tables) that existed in Excel 2000 no longer existed in Excel 2003. It took some restraint to keep a sympathetic face.

He once gave me a bit of undeserved grief over feature loss and broken features in Word (merge in particular) and Outlook that seriously impacted our ability to deliver correspondence and tax forms to our clients, and a similar "upgrade" of Crystal Reports. (Cranky day on both our parts, I think.)

Well, if he didn't quite believe it before, he believes it now. We haven't had a single Microsoft upgrade yet that has genuinely improved things.

It's not so much like asking for the deck chairs to be rearranged on the Titanic as much as complaining to the waiter about insufficient ice in their drinks.

__________________
[Dr. Horrible]___________________________[Penny]
Listen close to everybody's heart________And you believe there's good in everybody's heart
And hear that breaking sound_____________Keep it safe and sound
Hopes and dreams are shattering apart____With hope you can do your part
And crashing to the ground_______________To turn a life around