Quote:
Originally Posted by Moose
Eta C, that's more than a little unfair. The problem with that shipping option wasn't evident until it was much too late to do anything about it.
Canada Post's shipping options, except Same-day Air (which is actually done by Purolator, a separate private courier), all apparently hand off to USPS at the border. Canada Post says 8-10 days for its slowest ground option to the US (and has no trouble at all doing 3-5 domestically). If Canada Post is being told one thing while USPS is doing another, then LICD is just as much a victim as their clients were.
Why would LICD assume that the USPS shipped slower than most 3rd world countries do? Especially considering they're supposed to be competing (if nominally) with UPS.
LICD corrected the shipping problem within days of the massive delays becoming apparent. They'd officially switched to UPS, come to think of it, before I'd even gotten my own copy.
Next year's book mass-ship went well, by all reports.
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Well, pardon me, but I found the USPS bashing to be a bit unfair as well. If something is shipped fourth class it's going to take forever to arrive. If you want it overnight send it Priority or Express. You'll pay for it, just as you do with UPS. Did LICD every try to send something that way? Did it take forever? I don't know. From what I could tell from your post they sent it fourth class and were "shocked, shocked to discover" that it took a while to arrive. That's not "3rd world service," it is, IMO, a company acting irresponsably by not checking what the media rate actually means and now trying to pass the buck. Sorry. No sympathy from this end.
P.S. Eta C is not a postal employee nor does he play one on TV. He's just a not-so-humble physicist. Forgive him his ego.
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