I assume the "show" you are refering to is the Fox hoax program. The answer is simple. There is a big difference between what NASA said and what the producers put on the air.They edited out anything that seriously questioned the show's premise, leaving just enough to:
1) Look like they asked for rebuttal.
2) Make NASA look like buffons.

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Any day you wake up on "the right side of the dirt" is a good day.

T. Anderson