Just to help simplify this thread, would you mind listing what anti virus/spyware programs you have run recently? also, if you've updated them recently or not. There really isn't much we can do from this end, so I hope that the PC engineer can solve your problem without a complete HD wipe, if that is the only option don't worry too much, just back up all of your key files, Installing Windows is fairly painless, if incredibly tedious.
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