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Originally Posted by Sticks
BTW doing the nuke option is not an option due to such things as the broadband, XP service pack 2, Front Page plus all my other files
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You could have been back up and running by now
Do you have a cd burner? Instead of paying this 'engineer' again buy a stack of cd's and backup your data, and wipe the HD and start over. Also, you can slipstream service packs into a new install cd. Google for 'service pack slipstream'.