Oracle's business model, for example, is based largely on revenue streams from training and consulting in the use of its software products, which are intentionally kept relatively baroque and complex so as apparently to justify the need for the training and consulting.
Having had the misfortune to have to work with Oracle, this makes a sad amount of sense. I've never been closer to an aneurysm than at that time.
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"We do not require reality to conform to the expectations of the ignorant"
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