0.002 cents = 0.002 dollars?

[collegeguy]

I'm not sure if this is sad or funny...

http://www.i-am-bored.com/bored_link.cfm?link_id=20935

your thoughts?

[Musashi]

Sad and funny.

[Tog_]

That went on went on for 1 hour and 43 minutes? Oh man.

[collegeguy]

That went on went on for 1 hour and 43 minutes? Oh man.

No, the video loops after 23 minutes. Nevertheless, only 4 minutes on the call is enough to see the math discrepancy between both sides.

[tofu]

No way. Those "customer service" people know exactly what he's saying, but they are feigning ignorance to get him to go away. I just can't believe they really are that dumb.

[mickal555]

No, the video loops after 23 minutes. Nevertheless, only 4 minutes on the call is enough to see the math discrepancy between both sides.

26...

That was painful, I want to know what happened next!

Can't belive the guy was so calm...

[Sam5]

No way. Those "customer service" people know exactly what he's saying, but they are feigning ignorance to get him to go away. I just can't believe they really are that dumb.

I think you are right. They finally understand what he is telling them, but they can't admit it because if they did the information could be used against them in a class-action lawsuit.

[Sam5]

Here's a similar story with a better ending:

http://www.davesdaily.com/out.php?id=16355&url=http://www.wftv.com/automotive/9181126/detail.html

[collegeguy]

26...

That was painful, I want to know what happened next!

Can't belive the guy was so calm...

yes, I edited the post the original one was: "No, the video loops after 23 minutes I think" forgot to place the last 2 words back, in any case it's true anyone would have lost patience with those people

[Wolf-S]

I can only imagine the "0.002 AU = 0.002 pc"-type dispute...

[ToSeek]

Now call them up and ask if 0.999... = 1.0. ;)

[tofu]

Now call them up and ask if 0.999... = 1.0. ;)

dollars or cents?

[Dragon Star]

dollars or cents?

ROFLMAO!!!1!!

[Ilya]

By far the worst customer support I experienced was with Hewlett-Packard. They made a mistake on my record (recorded me having a computer model different from what I actually have), and would not correct it. Any problem call I had could not get resolved because their database would pull up information not matching my model, and customer support people had not way (or claimed not to have a way) to change that database entry. It was never fixed, and I never got any meaningful “customer support” on that particular computer. Also, PSC 1350 printer I bought was not working right; after a LONG support call I got a free replacement, and THAT one did not work either! Right now I am on my third PSC 1350 printer, and it STILL has a problem (prints test page every time it is turned on), but I am so sick of HP “support” I just live with it.

[collegeguy]

dollars or cents?

LOL, there's also a poll thread as of now